Pahilo Paaila is dedicated to ensuring the privacy and security of its users, particularly children. Below is a detailed explanation of our privacy policy.
1. Data We Collect
- User Information: Names, email addresses, and learning preferences.
- Usage Data: Progress tracking, lesson completion rates, and activity logs to improve the platform.
- Device Information: Basic technical data for optimizing app performance.
2. How We Use Your Data
- To enhance the learning experience by personalizing content.
- To communicate updates, support, and educational material.
- To improve the platform's usability and performance.
3. Children's Privacy (COPPA Compliance)
- Pahilo Paaila is designed for children and is listed in the Apple App Store Kids Category.
- We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent.
- Account registration requires a parent or guardian to create the account on behalf of a child.
- We do not use third-party advertising networks, behavioral tracking, or analytics SDKs within the app.
- We do not display external advertisements to children.
- Any external browser navigation (e.g., for payment on Android) requires passing a parental gate before proceeding.
- On iOS, all purchases are made through Apple's secure In-App Purchase system, which requires Face ID, Touch ID, or device passcode authentication.
- Parents and guardians may contact us at privacy@pahilopaaila.com to review, correct, or delete their child's data at any time.
- We comply fully with the Children's Online Privacy Protection Act (COPPA) and Apple's Kids Category guidelines.
4. Data Sharing
- We never sell your data to third parties.
- We do not share data with advertising companies or data brokers.
- Data may be shared with trusted service providers (such as cloud hosting) solely to operate the app, under strict confidentiality agreements.
5. Your Rights
- Access: You can view the data we collect about you.
- Correction: Update or correct your personal information at any time from your profile settings.
- Account & Data Deletion: You can permanently delete your account and all associated data. Full instructions are on our account deletion page. In the app, go to Menu → Delete Account and follow the confirmation steps. Deletion from the app is immediate and irreversible. You can also email privacy@pahilopaaila.com to request deletion (completed within 30 days).
6. Security Measures
Regular security audits and encryption methods ensure the safety of your data.
For inquiries or concerns, contact us at privacy@pahilopaaila.com